⚖️ Responsible Gaming Policy

cb111 Responsible Gaming — Stay Safe, Have Fun

cb111 believes gaming is entertainment, not an addiction. Use our responsible gaming tools and guidelines to keep your gaming experience enjoyable and in control.

What is Responsible Gaming and Why Does It Matter?

Online gaming is a fun form of entertainment, but when it goes out of control it can have a negative impact on your personal, family and financial life. Responsible gaming means enjoying gaming within your means, setting limits on time and money, and maintaining a healthy mindset.

On the cb111 platform, we place every player's wellbeing as our top priority. Our responsible gaming measures are designed to help you enjoy gaming within safe limits.

Gaming should never be seen as a solution to financial problems. Treat every session as entertainment and consider any losses as the cost of that entertainment.

Warning Signs

If you notice any of the following signs, seek help right away:

  • Betting more than your budget or continuing to play to chase losses
  • Being unable to stop gaming or repeatedly trying and failing to do so
  • Lying to family, friends or at work about your gaming
  • Gaming causing problems with sleep, eating or relationships
  • Playing while in debt or by spending your savings
  • Feeling restless or stressed when you cannot play

Our Responsible Gaming Tools

cb111 provides several effective tools to keep your gaming experience safe. Use these tools to stay in control.

Set Deposit Limits

Set a limit on how much you deposit per day, per week or per month. Once a limit is set it takes effect immediately, and a cooling-off period is required to increase it.

Daily Limit Weekly Limit Monthly Limit

Time-Out Break

Take a short-term break from 24 hours up to a maximum of 6 weeks. During this time access to your account and placing new bets is suspended, but it reactivates automatically when the period ends.

24 Hours 7 Days 30 Days

Self-Exclusion

Choose self-exclusion for a long-term gaming break. You can close your account for a minimum of 6 months up to permanently. Any attempt to open a new account during this period will be rejected.

6 Months 1 Year Permanent

Review Gaming History

Regularly review your gaming activity, deposit amounts, and wins and losses. Understanding your own patterns is the first step toward responsible gaming.

Transaction History Betting Log

24/7 Support

Contact our Bengali live chat support for any gaming-related concerns or issues. Our trained team is always by your side.

Live Chat Email Support

Account Verification

We verify the identity of every account to prevent minors from accessing the platform. This ensures a safe gaming environment for everyone.

Identity Verification 21+ Confirmation

21+ Age Restriction — Strictly Enforced

cb111 is for individuals aged 21 and above only. Protecting minors from gaming is one of our top priorities. Age verification is mandatory at registration, and verification documents will be requested for any suspicious account.

If there are minors in your household, use parental control software on your device. Never share your login details with anyone.

  • Age Verification at Registration

    Age verification is mandatory for all new accounts.

  • Identity Document Verification

    Identity is confirmed using a national ID card or passport.

  • Suspicious Account Investigation

    If underage use is suspected, the account is suspended immediately.

How to Use the Tools

Accessing your responsible gaming tools at cb111 is very straightforward. After logging in, go to the "Responsible Gaming" section from the Account Settings menu. There you will find options for deposit limits, time-out and self-exclusion.

  • Log in to cb111

    Access your account and click the profile icon in the top right corner.

  • Open the Responsible Gaming Section

    From Account Settings, go to the "Responsible Gaming" or "Responsible Gaming" section.

  • Set Your Limits

    Activate your preferred setting from deposit limits, session time limits or time-out options.

  • Confirm the Change

    Reducing a limit is instant. Requests to increase a limit go through a 24–72 hour waiting period before taking effect.

  • Contact Us If You Need Help

    For any issues, speak with our Bengali-speaking support team via live chat.

Safe Gaming Commitment

cb111 is committed to ensuring the safety and wellbeing of every player. We operate with SSL encryption and a fair play policy.

Track Your Gaming Time

Keep an eye on how long you are playing. Check your session history in your account and take regular breaks.

Set a Budget

Keep a separate budget for gaming. The minimum deposit amount is ৳500 — only deposit what you can afford to lose.

21+
Age Restriction
24/7
Bengali Support
৳500
Minimum deposit
SSL
Secure Encryption

Tips and Advice for Healthy Gaming

Building healthy gaming habits is not difficult — it just takes awareness and following a few simple rules.

  • Gaming is for entertainment, not income

    Gaming should never be thought of as a source of income. It is a form of entertainment.

  • Never bet with money you need

    Never place bets using household expenses, rent money or any other essential funds.

  • Take regular breaks

    Take at least a 10–15 minute break every hour. Long sessions cause mental fatigue.

  • Do not play when angry or depressed

    Gaming during negative emotions reduces your ability to make good decisions and increases risk.

  • Walk away when you lose

    Chasing losses risks losing even more. Stop at your pre-set limit.

  • Do not play under the influence of alcohol or medication

    Gaming under the influence of substances or alcohol weakens your judgment and increases the likelihood of overspending.

  • Spend time with family and friends

    Gaming should never replace your social life. Keep up your relationships with family and friends.

  • Respect your limits even when winning

    Winning can make you feel like you will keep winning — do not fall into that trap. Stopping at your pre-set limit is the smart move.

  • Keep a gaming diary

    Note how long you played, how much you deposited, and how much you won or lost. Transparency builds awareness.

  • Seek help when needed

    If you feel there is a problem, do not be embarrassed — contact cb111 support or talk to someone close to you.

Need Help? We Are Here

cb111's 24/7 Bengali live chat support team is ready to help you with any gaming-related concerns. If you feel gaming is getting out of your control, do not wait — contact us now.

The support team will immediately assist you with activating self-exclusion or a time-out, changing deposit limits or temporarily closing your account.

Live Chat
Talk in Bengali 24/7
Email support

Mental Health Protection

Gaming addiction is a mental health issue and it is treatable. Keep the following in mind:

  • Do not hide a gaming problem — tell someone close to you
  • Seek help from a professional mental health counsellor
  • Request self-exclusion from cb111 support
  • You can ask your bank to block transactions to gaming sites
  • Lean on your family and friends for support — you are not alone

Questions and Answers About Responsible Gaming

After logging in to cb111, go to the "Responsible Gaming" section in Account Settings and select the self-exclusion option. You can choose a period ranging from a minimum of 6 months up to permanent. You can also request it directly through our live chat support.

Yes, reducing a deposit limit takes effect immediately. However, requests to increase a limit go through a 24–72 hour cooling-off period, giving you time to reconsider decisions made in the heat of the moment.

A time-out is a short-term break (from 24 hours up to 6 weeks) that ends automatically when the period expires. Self-exclusion is a long-term measure (minimum 6 months up to permanent) where you must submit a request to reactivate your account even after the period ends.

No. cb111 strictly enforces a 21+ age policy. Age verification is mandatory at registration, and identity documents are requested for any suspicious account. If underage use is confirmed, the account is closed immediately and deposited funds are returned.

Contact us via cb111's 24/7 Bengali live chat or by email at [email protected]. Our support team will help you set up self-exclusion or other protective measures in full confidence. You can also reach out to a local mental health service for professional support.

Yes, you can still withdraw your account balance during self-exclusion. Contact support and we will assist you with the withdrawal process. The minimum withdrawal amount is ৳1,000 and it is usually completed within 15 minutes to 2 hours.

Get Help Now

If you have any concerns about your gaming, speak with our Bengali support team.

[email protected]

24/7 Live Chat

Enjoy Safely — with cb111

Game responsibly and enjoy our world-class gaming experience. Have fun within your limits.

Explore More

Find your favorite games at cb111 and enjoy entertainment responsibly.