cb111 Privacy Policy
Your personal information is completely safe with us. This policy clearly describes how cb111 collects, uses, and stores information.
Introduction
cb111 ("we", "our", or "platform") is committed to providing a safe and reliable online gaming environment for players in Bangladesh. This privacy policy explains what types of personal information we collect when you use the cb111 website, how that information is used, with whom it may be shared, and what rights you can exercise over your information.
By registering on our platform or using our services, you agree to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our platform and contact our support team.
cb111 provides services only to individuals aged 21 or older. We do not knowingly collect information from minors.
1
What Information We Collect
cb111 may collect the following categories of information to provide services, manage your account, and ensure security:
1.1 Information You Provide Directly
- Full name and date of birth (for age verification)
- Email address and contact information
- National ID card or passport number (for identity verification)
- Residential address
- Payment method details — such as bKash, Nagad, or Rocket mobile banking numbers and bank account details
- Any other information you provide when creating an account
1.2 Automatically Collected Information
- IP address and device type
- Browser type and version
- Operating system information
- Time, duration, and nature of your platform usage
- Information obtained from cookies and similar tracking technologies
- Login and logout times and session data
1.3 Transaction-Related Information
- Deposit and withdrawal history
- Gaming activity and betting history
- Records of bonuses and promotional offers received
2
Purpose of Information Use
Collected information is used only for the following legitimate purposes:
3
Sharing Information with Third Parties
cb111 never sells, rents, or transfers your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
3.1 Service Provider Partners
Selected third-party service providers may work with us in the areas of payment processing, technical infrastructure, and customer service. These partners act only on behalf of cb111 and in accordance with our instructions — they cannot use your information independently.
3.2 Legal Obligations
cb111 may be legally required to disclose information to comply with court orders, lawful requests from government agencies, or applicable laws.
3.3 Fraud and Security
Information may be shared with relevant authorities when needed to investigate fraudulent activity, illegal financing, or other suspicious conduct.
4
Data Security Measures
cb111 maintains industry-standard technical and organizational measures to ensure the security of your information:
- SSL Encryption: All data transmission on our website is protected by SSL (Secure Socket Layer) encryption technology, which prevents unauthorized access by third parties.
- Encrypted Storage: Sensitive information — such as passwords and financial details — is stored in encrypted format.
- Access Controls: Only authorized personnel and systems can access your information for specific purposes.
- Regular Security Audits: Our security infrastructure is regularly assessed and updated.
- Firewall and Intrusion Detection: Advanced technology is used to prevent cyberattacks and unauthorized access.
Please note that no method on the internet is 100% secure. While we provide the highest level of protection, we cannot guarantee complete security. It is your responsibility to keep your account password confidential.
5
Data Retention Period
cb111 retains your personal information only for as long as necessary. The following factors are considered when determining the retention period:
- Information is retained for as long as your account remains active.
- After account closure, certain information may be retained for a defined period to meet legal obligations.
- Financial transaction records are retained in accordance with relevant regulations.
- In the case of disputes or legal claims, relevant information is retained until the matter is resolved.
Once the required period has ended, your information is securely deleted or safely anonymized.
6
Cookies and Tracking Technologies
The cb111 website uses cookies and similar technologies to enhance your browsing experience.
6.1 Essential Cookies
These cookies are essential for the basic functioning of the website. Without them, the website does not work properly. This category of cookies cannot be disabled.
6.2 Functional Cookies
These cookies remember your preferences and settings — such as language selection or login details — making your experience more convenient.
6.3 Analytical Cookies
These cookies help us understand how users are using our platform so we can improve the quality of our services.
You can block or delete cookies by changing your browser settings, though this may affect some functionality of the website.
7
Your Rights and Controls
You have the following rights over your personal information. To exercise these rights, contact our support team:
7.1 Right to Access Information
You may request a copy of the information we hold about you.
7.2 Right to Correct Information
If any of your information is inaccurate or incomplete, you may request that it be corrected.
7.3 Right to Delete Information
In certain circumstances, you may request that your personal information be deleted. However, where legal obligations exist, it may not be possible to delete all information.
7.4 Right to Object to Processing
You have the right to object to the processing of your information for marketing communications or specific uses.
7.5 Right to Withdraw Consent
Where information is processed on the basis of your consent, you have the right to withdraw that consent at any time.
8
Protection of Minors
cb111 provides services only to individuals aged 21 or older. We do not knowingly collect any personal information from minors. An age verification process is carried out at the time of registration.
If you suspect that a minor has attempted to use our services or that their information is stored with us, please contact us immediately. We will take prompt steps to delete the relevant information.
9
International Data Transfers
Your information may be processed outside Bangladesh as needed to provide cb111's services. In such cases, we ensure that international data transfers are carried out in compliance with applicable data protection standards.
Contractual provisions are in place with third parties to ensure that your information remains protected in accordance with the standards described in this privacy policy.
10
Changes to Policy
cb111 may update this privacy policy from time to time. If any significant changes are made, we will notify you in the following ways:
- A prominent notice will be displayed on the website.
- A notice will be sent to your registered email address.
- The "Last Updated" date at the top of this page will change.
Continued use of the platform after changes are made will be considered as your acceptance of the revised policy. We recommend reviewing this page regularly.
11
Contact and Complaints
If you have any questions, comments, or complaints about this privacy policy, or if you wish to exercise any rights regarding your information, please contact us:
Live Chat
For immediate assistance:
24/7 Bengali live chat support available
We will try to process your request as quickly as possible. Complex matters may take additional time, and we will keep you updated in such cases.